AUGMENTED

VISION

Application for smart instructions powered by AI & AR

We simplify the way of configuring and connecting devices.

Current Situation

Customers must rely on traditional instructions or use call-centre help to troubleshoot their problems. Often it takes a lot of time to contact someone and decreases user experience with the brand. Customers do not have right tools to fix simple problems on their own. We believe that instructions for the installation process of your electronic devices should be as simple as possible.

Augmented Reality

AR holograms, which are displayed directly on customer’s devices, guide them step by step through the entire setup process.

Artificial Inteligence

Augmented Vision provides AI instruction that cuts call center overhead and improves the customer user experience. Algorithms detect devices, sockets and cables. Customers can make mistakes and AI will inform them about it. All packed in user friendly interface.

How does it work?

Open smart instruction

Customer opens your application

01

Show device to the camera

Camera recognizes customer’s device, sockets and cables thanks to our AI algorithms.

02

Set up the device

Our AI algorithms guide customer through the installation process with the power of AR holograms

03

Specification

Offline & Data Safety

The application works in offline mode. All algorithms are computed directly on the mobile device. No need to transfer any data to the remote server.

Real Time Computations

AI algorithms work in real time even on low-end devices. Camera data is computed in milliseconds and user receives instructions without having to wait.

Gather Reports

The application can collect data about how user interacts with it, what problems with the device occurred and how much time it took to fix the issue.

Case Study

TELECOMS

AV lowers your helpdesk support costs and improves your clients’ user experience.

The self-service and user-friendly device installation process positively impacts customer engagement with the brand, while saving telecoms the operational costs related to call centers.

HEALTH

AV reduces potential errors in medical device installation and operation.

Medical device makers can support clinical personnel in using complex equipment and fast-track device settings.

INDUSTRY

AV automates the training, onboarding and plant maintenance.

Employees shelve aside the traditional manual and scan the machine using their phone/tablet to see AR holograms with information about operating instructions, servicing or maintenance history.